The project: Incident response on newly discovered CVE
While our team was searching for the latest vulnerabilities, we discovered a newly discovered CVE that affected our firewalls and concerned admin accounts and privilege escalation techniques.
Benefits
- Immediate response to customers’ needs
- Upgrade customer’s security
- Safety against recent CVE
Solution
Firstly, we confirmed that the version of the firewalls was affected and then we investigated for the conditions of the CVE if they were present. During our investigation, we concluded that the vendor did not have any patch or workaround. The only solution was the upgrade. The investigation then turned towards the release notes of the proposed version in order to determine whether we could upgrade to that version or if it has any known issues. After confirming everything was clear and we proceeded to inform the customer about the forthcoming process.
The upgrade completed successfully and we proceeded with the checks and after that the customer was informed to check on his part.
The customer was satisfied from the solution we provided and the immediate response of our team.
The upgrade completed successfully and we proceeded with the checks and after that the customer was informed to check on his part.
The customer was satisfied from the solution we provided and the immediate response of our team.